Contact us
CONTACT US
We're Here to Help
Have a question about an order, product, return, refund, or shipping? The LumiShade customer support team is happy to assist you.
Whether you're looking for information before placing an order or need help after your purchase, please don't hesitate to contact us.
CUSTOMER SUPPORT
Email:
support@lumishade.shop
Phone:
(778) 888-622
Business Address:
74-3550 Adanac St
Vancouver, BC V5K 4Y6
Canada
CUSTOMER SERVICE HOURS
Monday – Friday
9:00 AM – 5:00 PM
We aim to respond to customer inquiries as quickly as possible, generally within 1–2 business days.
ORDER SUPPORT
When contacting us about an existing order, please include your order number and the email address used when placing your order. Providing these details helps us locate your order and assist you more efficiently.
You can contact us regarding:
• Order status and delivery
• Shipping questions
• Product information
• Returns and refunds
• Damaged or incorrect items
• General questions about LumiShade
We appreciate your patience and look forward to helping you.
LumiShade
Founded in 2022
Email: support@lumishade.shop
Phone: (778) 888-622