Terms of service

Last Updated: September 11, 2026

OVERVIEW

Welcome to LumiShade. These Terms of Service govern your use of the LumiShade website and your purchase of products through our online store.

By accessing or using our website, you agree to be bound by these Terms of Service and any applicable policies referenced within them.

If you do not agree with these terms, please do not use our website.

1. ABOUT LUMISHADE

LumiShade is an online retailer specializing in fashionable sunglasses and related accessories.

Our store was founded in 2022 and provides customers with access to a curated collection of sunglasses, including retro, vintage, cat-eye, oversized, square, driving, and everyday fashion styles.

2. ELIGIBILITY

By using this website, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are using the website on behalf of another person or organization, you represent that you have the authority to accept these terms on their behalf.

3. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, dimensions, colors, and other information displayed on our website are accurate.

However, actual product colors may vary depending on your device, monitor, browser, lighting conditions, or other display settings.

We reserve the right to correct errors, update product information, modify product availability, or discontinue products at any time without prior notice.

4. PRICING

All prices displayed on the website are subject to change without notice.

We reserve the right to correct pricing errors, including typographical or technical errors.

If an incorrect price is displayed and an order has been placed based on that incorrect price, we may contact you regarding the error and provide the option to proceed at the correct price or cancel the order.

5. ORDERS

When you place an order through LumiShade, you agree to provide accurate and complete information.

An order is not considered fully accepted until it has been processed and confirmed by LumiShade.

We reserve the right to refuse, limit, or cancel an order where necessary, including in cases involving suspected fraud, inaccurate information, inventory limitations, pricing errors, or other circumstances that require cancellation.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

6. PAYMENT

Payments are processed through the payment methods made available during checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

7. SHIPPING

LumiShade offers free worldwide shipping.

Our estimated delivery time is generally 7–10 days.

Delivery times are estimates and may be affected by circumstances outside our control, including customs processing, weather, transportation delays, carrier disruptions, holidays, or other unforeseen events.

For additional information, please review our Shipping Policy.

8. RETURNS AND REFUNDS

Eligible purchases may be returned for free within 30 days of delivery in accordance with our Return & Refund Policy.

Please review the Return & Refund Policy for complete details regarding eligibility, return procedures, and refunds.

9. INTELLECTUAL PROPERTY

All content appearing on the LumiShade website, including text, graphics, logos, photographs, product descriptions, designs, layouts, and other materials, is owned by or licensed to LumiShade unless otherwise stated.

You may not reproduce, distribute, modify, copy, publish, transmit, sell, or commercially exploit website content without prior written permission.

10. PROHIBITED USES

You agree not to use the website for unlawful purposes or in a manner that could damage, disable, overburden, or impair the website.

You must not attempt to gain unauthorized access to the website, its systems, accounts, or databases.

You must not use automated systems, bots, scraping tools, or similar technologies in a way that interferes with the operation of the website or violates applicable laws.

11. THIRD-PARTY SERVICES

Our website may use third-party services or payment providers to support functions such as payment processing, analytics, shipping, customer support, or website functionality.

Your use of third-party services may be subject to the terms and privacy policies of those providers.

12. DISCLAIMER

To the maximum extent permitted by applicable law, the LumiShade website and its content are provided on an "as available" basis.

We do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

Nothing in these terms excludes or limits any consumer rights or legal protections that cannot lawfully be excluded.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, LumiShade will not be responsible for indirect, incidental, consequential, or special losses arising from the use of the website or purchase of products, except where such limitation is prohibited by applicable law.

14. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

Changes become effective when posted on this page unless otherwise required by applicable law.

Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

15. GOVERNING LAW

These Terms of Service are subject to applicable laws and regulations.

Nothing in these terms is intended to remove or restrict any mandatory consumer protection rights available to customers under applicable law.

16. CONTACT US

If you have questions about these Terms of Service, please contact:

LumiShade
74-3550 Adanac St
Vancouver, BC V5K 4Y6
Canada

Email: support@lumishade.shop
Phone: (778) 888-622